How long does it take to get started?

Most workshops are running the same day. Customers, vehicles and parts import from a spreadsheet, so you are not retyping records you already have.

Does it work on a tablet in the workshop?

Yes. The interface is built for touch as well as for a desk, so a technician can update a job from the bay and the front desk sees it immediately. It also installs as a PWA on any device.

Traffic is encrypted in transit and every record is scoped to your organisation. If you would rather not depend on anyone else at all, the self-hosted option keeps the database entirely under your control.

What happens if we get stuck?

Support is available by email and the documentation covers the day-to-day workflows. Larger plans include priority response.

Can I manage multiple workshops?

Yes. The Team and Large plans support multiple organisations under one account. Each workshop keeps its own data, customers and staff.

What is the customer portal?

It is a link you send the customer. They can review a quote, approve it, follow job progress and access their documents. No login to create, no app to install — just a link.

Is there a mobile app?

WRMS Pro is a progressive web app, which means it installs directly on any phone, tablet or desktop from the browser. Technicians use it from the floor on a tablet; the front desk uses it on a computer.

Workshop management software, built for Australian service businesses

Run your workshop with precision.

Connect jobs, customers, vehicles, parts, scheduling, quotes and invoices in one workshop management platform. The job sheet, the front desk and the invoice always agree.

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14-day free trial · Full access · Set up in minutes

app.wrmspro.com.au

Everything a workshop needs in one connected system

Work orders
Vehicles
Scheduling
Work board
Parts & stock
Quotes
Invoices
Reports

The workshop problem

Running a workshop without connected tools is exhausting

Time lost to paperwork

Writing the same job up twice — once on paper, once in the system — and still not being sure the front desk knows what the bay is doing.

Vehicle history scattered everywhere

Previous service notes in a different book, or a system that does not connect the customer to the car to the job to the invoice.

Parts uncertainty

Not knowing whether the part is in the shed until the car is already apart. Then the job stalls and the customer is waiting.

Scheduling by memory

Promising a car back on Thursday without knowing what else is booked. Then Thursday arrives and there are three jobs for two bays.

Customer communication overhead

Ringing customers for approvals, leaving messages, waiting for call-backs — and the job sits in the bay while that happens.

No visibility into the business

Not knowing which jobs are profitable, which technicians are productive, or where the revenue is actually coming from.

The WRMS approach

One connected system for the whole workshop

From the moment a car arrives to the moment the invoice is paid, every piece of information lives in one place. No separate systems, no re-entry, no guessing.

One record per job

The work order connects the customer, the vehicle, the technician, the parts and the invoice. Nothing gets lost between them.

Real-time across the workshop

When a technician updates a job in the bay, the front desk sees it instantly. No phone calls, no shouting across the floor.

Nothing falls through

Parts connected to the job. Labour logged against the work order. Invoices that match what was done.

The complete workflow

From car arriving to invoice paid — every step in WRMS

Customer arrives

Find or create the customer record in seconds

Find the vehicle

Full history, previous jobs and notes — all connected

Open a work order

Assign a technician, describe the job, set a due date

Schedule the work

See bay capacity and book the right time slot

Track in the bay

Technicians update from the floor as they work

Add parts and labour

Stock adjusts automatically, labour is logged to the job

Send for approval

Customer reviews and approves the quote from their phone

Invoice and done

One click from completed job to customer invoice

What is inside

Everything the front desk and the bay both need

One source of truth per job, one record per vehicle, no second system to keep in step with the first.

Core

Work orders built for the bay

Create a job, assign a technician, add parts and log labour without leaving the page. Status updates reach the front desk the moment they happen.

Core

Customers and vehicles, connected

Every vehicle, every previous job and every invoice against the person who owns it. Find the full service history before the car is even off the hoist.

Scheduling

Schedule before you promise

See bays, technicians and upcoming capacity on one screen. Know what is booked before you tell a customer when their car will be ready.

Operations

Work board — the view from the floor

Drag jobs across status columns as work progresses. Every technician can see what is assigned, what is next, and what is waiting on parts.

Inventory

Parts and stock that move with the job

Stock levels adjust as parts are consumed. Low-stock visibility before the job starts, not after the car is apart and the part is not in the shed.

Billing

Quotes that become invoices

Build a quote, send it for approval, complete the work, raise the invoice. One connected flow — no retyping, no version confusion.

Workflow

Vehicle inspections

Document the condition of every vehicle coming in. Capture findings, attach notes, and keep a record tied to the work order.

Customer

Customer portal

Customers approve quotes, follow job progress and access their documents from a link you send. No account to create, no app to install.

Insights

Reports that answer real questions

Revenue by period, job profitability, stock turnover and technician performance — the numbers a workshop owner actually needs.

Messaging

SMS, WhatsApp and Telegram

Reach customers through the channel they actually use. Send job updates, appointment reminders and invoices directly from the platform.

Automation

Automated reminders

Set service reminders and appointment follow-ups that send themselves. Keep vehicles returning without the manual follow-up.

Module

Tyre hotel

Track seasonal tyre sets in storage, tied to the customer and vehicle. Know exactly what is in the rack and when it needs to go back on.

Customer experience

Give customers a better way to stay involved

Send customers a link. They can approve quotes, follow job progress and access all their documents — without creating an account or installing an app.

Approve or decline quotes from their phone
See live job status as work progresses
Access invoices and past service history
No account to create, no app to install
Works on any device, from any browser

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Sarah Jenkins

2018 Toyota Camry · Silver

Awaiting approvalDemo Data

Quote #GM2847

Full brake service — front and rear pads, rotors resurfaced

$485.00

Job status

Waiting for your approval

SMS

10¢ per message. Job updates and reminders.

Reach customers where they are.

For customers who prefer Telegram.

Automated service reminders

Set reminders that send themselves when a service interval is coming up. Bring vehicles back without the manual follow-up.

Keep customers informed

Reach customers through the channel they actually use

Send job updates, appointment confirmations, invoice links and service reminders through SMS, WhatsApp or Telegram — all from inside WRMS.

SMS is billed at 10¢ per message. WhatsApp and Telegram notifications are included with your plan.

For workshop owners

Know how your workshop is actually performing

Revenue by period, job profitability, technician efficiency, stock turnover — the numbers that tell you whether to hire, whether to buy, and where the money is going.

Revenue and job volume by day, week, month

Profitability per job and per technician

Parts and stock turnover

Outstanding invoices and payment status

Audit log for every change made in the system

Example Metrics

Revenue this month

$82,450

+14% vs last month

Jobs completed

284

+8 from last week

Average job value

$290

Up from $265

Parts in stock

1,240

8 items low

Your data, your choice

Managed cloud or fully self-hosted — your call

Most workshops run on our managed cloud. Some prefer to keep their database on their own infrastructure. WRMS supports both, and the application is identical either way.

Managed cloud

WRMS hosts and maintains everything. Backups, updates and security are handled for you. Get started today without touching a server.

Set up in minutes, no infrastructure needed
Automatic backups and updates
Encrypted in transit and at rest
Available at wrmspro.com.au

Self-hosted

Run WRMS on your own infrastructure. The database stays in your building, under your control. Full-featured — nothing is removed.

Deploy with Docker on your own server
Database stays entirely on your hardware
Full feature set — no plan restrictions
White-label your own platform name

Parts and procurement

Know what you have before the job needs it

Parts connect to the work order the moment they are consumed. Stock adjusts automatically. Supplier orders and purchase orders keep your shelves where they need to be.

Stock levels that move with the job sheet
Supplier management and purchase orders
Low-stock visibility before the job stalls
Parts and stock reports for ordering decisions

Inventory — current stock

Oil Filter — OEM HF204

OIL-HF204

24In stock

Brake Pads Front — Bosch BP1433

BRK-1433

3Low stock

Air Filter — K&N HA-2516

AIR-2516

12In stock

Spark Plug — NGK ILFR6A

SPK-6A

0Out of stock

Timing Belt — Gates T268

TIM-T268

7In stock

Pricing

Straightforward pricing for every size of workshop

Every plan includes a 14-day free trial. Full access. Cancel anytime.

Starter

Independent mechanics and sole traders

$68/mo

Billed annually · $85/mo monthly

1 user included

Start free trial

Small

Small garages with a few bays

$92/mo

Billed annually · $115/mo monthly

3 users included

Start free trial

Questions worth asking first

How long does it take to get started?: Most workshops are running the same day. Customers, vehicles and parts import from a spreadsheet, so you are not retyping records you already have.
Does it work on a tablet in the workshop?: Yes. The interface is built for touch as well as for a desk, so a technician can update a job from the bay and the front desk sees it immediately. It also installs as a PWA on any device.
Who can see my data?: Traffic is encrypted in transit and every record is scoped to your organisation. If you would rather not depend on anyone else at all, the self-hosted option keeps the database entirely under your control.
What happens if we get stuck?: Support is available by email and the documentation covers the day-to-day workflows. Larger plans include priority response.
Can I manage multiple workshops?: Yes. The Team and Large plans support multiple organisations under one account. Each workshop keeps its own data, customers and staff.
What is the customer portal?: It is a link you send the customer. They can review a quote, approve it, follow job progress and access their documents. No login to create, no app to install — just a link.
Is there a mobile app?: WRMS Pro is a progressive web app, which means it installs directly on any phone, tablet or desktop from the browser. Technicians use it from the floor on a tablet; the front desk uses it on a computer.
What messaging channels does it support?: SMS, WhatsApp and Telegram are all supported natively. You can send job updates, appointment reminders and invoice links through whichever channel your customers prefer.

Ready to run your workshop with precision?

Set up your workshop, import your customers and raise your first job today. 14-day free trial with full access.

Start free trial See pricing

14-day free trial · Full access · Cancel anytime