WRMS ProDocs

Support

How to get help with WRMS Pro, and what to include so your question can be answered quickly.

Help yourself first

  1. Search this documentation: press Ctrl + K (⌘ + K on a Mac) or select the search box.
  2. Check Troubleshooting for your problem.

Contact WRMS Pro

  • From inside WRMS Pro: open Settings → Support and send a request. It includes your workshop details automatically.
  • Email: support@wrmspro.com
  • Contact form: www.wrmspro.com.au/contact
  • Post: WRMS Pro, 100 George Street, Sydney NSW 2000, Australia

What to include

  • Your workshop name and your email address.
  • What you were trying to do, and what happened instead, with the exact message.
  • The date and time.
  • A screenshot.
  • The record involved: invoice number, rego or customer name.

Never send passwords, two-factor codes, backup codes or card numbers.

Still need help?

Email support@wrmspro.com or use the contact form. Signed-in users can also send a request from Settings → Support.

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