WRMS ProDocs

Inspections

Digital checklists your technicians work through on a phone or tablet, with grades, measurements, notes and photos that customers can see.

Audience:TechnicianService AdvisorWorkshop Manager

An inspection is a checklist completed against a vehicle. Each check gets a grade, and can carry a measurement, a note and photos. When it is done, you can share the report with the customer and turn the defects into a quote or a job.

When to use it

  • A multi-point health check with every service.
  • A pre-purchase inspection.
  • Checking a car before quoting for repairs.
  • Any repeatable check where you want the same items looked at every time.

Before you start

  • Inspections → Create permission.
  • At least one inspection template. WRMS Pro comes with ready-made checklists; if they have all been removed, the New inspection dialog explains that there are no templates and points you to create or restore one.
  • The vehicle must be in WRMS Pro.

Grading scales

Each template uses one of two scales.

ScaleGradesBest for
Pass / attention / failPass, Attention, Fail, Dangerous, Not inspectedService health checks and your own checklists
EU defect scaleNo defect, Minor defect, Major defect, Dangerous defect, Not inspectedPeriodic technical inspections under European rules

Australian workshops

The ready-made regulatory checklists in WRMS Pro follow the European periodic inspection rules (Directive 2014/45/EU). They are not Australian roadworthy or safety certificate checklists. For Australian work, build your own template on the Pass / attention / fail scale, or adapt a workshop checklist, and check it against your state's requirements.

Run an inspection

Start it

Select New inspection (or Quick Add → Inspection), choose the vehicle and a template. The template marked Default template is pre-selected.

Grade each check

Work through the sections. For each check, choose a grade. Depending on the check you may also need to:

  • enter a Reading (for example brake pad thickness or tread depth) — the allowed limit is shown;
  • choose an Answer from a list;
  • Describe the defect — notes are required before a defect grade is saved;
  • add a photo or video. Some checks require a photo of any defect.

Common defect wording is suggested as you type, drawn from your workshop's history.

Save as you go

The inspection saves as you work. The header shows progress, such as 12 of 40 checks graded.

Complete it

Select Complete. WRMS Pro tells you if mandatory checks are outstanding or checks are ungraded, and warns if any dangerous defect was recorded. Once completed, the checks are locked and the result is set.

Results

The overall result is worked out from the grades:

ResultWhen
PassNo defects.
Pass with minor defectsOnly minor defects / attention items.
Fail — major defectsAt least one major defect / fail.
Fail — dangerous defectsAt least one dangerous defect. The report says the vehicle must not be used on the road until repaired.
Not completedStill in progress.

After the inspection

ActionWhat it does
ShareCreates a link the customer can open without logging in. They see grades, notes and photos, and can Request a Quote for selected items. See Share links.
Create quoteStarts a quote linked to the inspection. Available once a defect is recorded.
Create work orderStarts a job linked to the inspection.
Download certificateA PDF report of the inspection.
ReopenUnlocks the checks. If the report was shared, the customer's link shows the changes as you make them.

For the full flow, see Inspection to quote.

Certificate details

For formal inspections you can record the Inspector, Vehicle category, a Report reference, the Place of test (defaults to your workshop address) and Next test due (6 months to 4 years ahead).

Inspection templates

Open Manage templates from the inspections page.

  • Browse checklists to add a ready-made template. It is copied into your workshop, so you can change it freely.
  • New template to build your own: add sections and checks, choose how each check is recorded (grade, measurement with unit and limits, choice list), mark checks as required or photo-required, and add guidance for the technician.
  • Duplicate, Export…, Import and Delete templates. Deleting a template does not change inspections already done with it.

Permissions

ActionPermission
ViewInspections → View
Start, gradeInspections → Create / Edit
DeleteInspections → Delete

Frequently asked questions

Still need help?

Email support@wrmspro.com or use the contact form. Signed-in users can also send a request from Settings → Support.

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